by Natalie Livingston | Jan 17, 2019 | Uncategorized
I had lunch yesterday with a former employee who is now a Director of Aquatics and Recreation programming. She was distraught. I could see the tears forming in her eyes. She talked of being ready to quit and simply over it. I can relate. I’ve been there, so many...
by Natalie Livingston | Jan 15, 2019 | Uncategorized
OPERATIONAL ELEVATE WORKSHEET Hey Guys! One of the things we do is coach aquatics operations and help operators to elevate and be more successful. We know January is a time of reflection and planning for the upcoming year and thought this worksheet may be a helpful...
by Natalie Livingston | Jan 11, 2019 | Uncategorized
Increasing Employee Engagement: How We Created Magic in Our Lifeguard Culture Many years ago, I ran across an article online and the premise was how our children need 17 hugs a day to thrive. My immediate thought was “Wow, that’s A LOT…and I surely am failing as a...
by Natalie Livingston | Dec 13, 2018 | Uncategorized
Are you an Aquatics Director/Leader who tries to do it all? Stop it. Right now, I mean it. Stop it. Easier said than done, right?!?! I had to have this conversation with myself personally. I was an achiever determined to do it all when I first started my career in...
by Natalie Livingston | Sep 28, 2018 | Uncategorized
10 Aquatic Safety Inspirations from the World of Football As I am sitting here writing this, it is the beginning of a season….football season. For those who don’t know me, I love the game of football, but I don’t have a particular team that I follow. I just love the...
by Natalie Livingston | Aug 31, 2018 | Uncategorized
I’m going to be honest, I used to think name tags were only a customer service necessity and having all of my lifeguards and staff wearing name tags made them look professional. I also remember embarking on a “wearing name tag” battle with my new staff after taking...
by Natalie Livingston | Oct 24, 2017 | Uncategorized
I fly all the time, and the first word that I think of when I fly is “safety”. There definitely is a culture and focus that as a passenger I feel, and every time I fly I note how many similarities there are between aquatic safety and aviation safety. I considered...
